We put the "i" in CRM
How do YOU CRM?
By placing the individual at the center of its solution, SugarCRM puts the "i" in CRM and empowers every customer-facing individual to create extraordinary customer relationships.
When organizations deploy a CRM system that is designed with individuals in mind, both internal users and external customers win.
Employees become more productive when they gain access to more insightful business data. In addition, this more personalized approach to CRM can lead to increased customer satisfaction because customers feel like they are being treated as valued individuals with unique requirements.
And when the CRM system is priced so that every customer-facing employee can now have access, these benefits are significantly magnified.